IT Coordinator

Compensation Range: $21/hr - $24/hr commensurate with experience 

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

An IT Coordinator must be knowledgeable in software, hardware, and networking. They must be critical thinkers and problem-solvers with great attention to detail. Since end user support and teamwork are important aspects of the role, excellent communication and people skills are required.

Responsibilities:

• Actively participates in the daily operational activities that impact important components/processes of the IT work function, 
• Acts as a liaison between Housing Works, Synoptek/BCMone (the outsourced IT companies) and other vendors regarding technology and infrastructure with weekly/monthly meetings.
• Assist and support team members in completing IT projects including but not limited to: 
  • Coordinating and scheduling execution of projects
  • Reviewing, assessing, and evaluating the execution of projects regularly
  • Troubleshooting and resolving complex issues arising in projects
• Responsible for maintaining IT compliance and conducting audits.
• Responsible for the support of our cell phone management, Office Phones, Desktops, general IT equipment and inventory systems.
• Responsible for maintaining compliance and audits, which include e-waste inventory, secure print for the agency.
• Supports and maintains server rooms and needs at all sites.
• Responsible for technical documentation, assessing, resolving and/or escalating issues as appropriate.
• Instituting protocols for the use of IT across departments and projects
• Providing advice on the most suitable IT choices
• Providing technical support or training for systems and networks

Requirements:

• Bachelor’s in Computer Science or similar

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.