Intern - Financial Services Cloud Admin - Salesforce

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Intern – Financial Services Cloud Admin - Salesforce

St. Louis, MO

Rate of Pay: $18 an hour

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

Position Summary

The Financial Services Cloud Admin - Salesforce Intern will provide assistance to the Salesforce team with recurring support, development, testing, and project-based work while gaining exposure to how Salesforce supports Midland’s lines of business and connects with other applications and data flows.

Primary Accountabilities

• Learn and support Financial Services Cloud (FSC) functionality and how Salesforce is used across Midland’s lines of business.
• Assist with the Salesforce support queue and help research and resolve user requests and issues.
• Support mappings and data flows between Salesforce and the ETL team.
• Assist with smaller Salesforce enhancements, development work, and defect resolution.
• Participate in development, testing, and team meetings to gain exposure to the full application lifecycle.
• Shadow Salesforce team members to learn different areas of the platform, integrations, support, and development.
• Complete assigned project work with guidance from a designated coach.
• Perform other duties as assigned.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Position Qualifications

Education/Experience:

• The internship will run for Summer of 2027 beginning mid-May and ending early August.
• Able to work a 40-hour work week, Monday-Friday, between 8 a.m. and 5 p.m.
• Must reside local to the St. Louis, MO area and report to the St. Louis office.
• Enrolled in a degree program with courses of study including Information Technology, Computer Science, Data Analytics, Management Information Systems, or a related technology field at a college or university with at least 2 years completed.
• Coursework or experience in technology and/or data-related subjects.
• Salesforce knowledge or experience is preferred, but not required.
• Works well in team environment.
• Excellent written and oral communication skills.

• Proficient in Microsoft Excel and Teams.
• Demonstrates ability to learn and use new software and programs.

Competencies: 

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self-development
• Being flexible and adaptable

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com.

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT