Infrastructure Engineer Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

The Cloud Governance Authority (CGA) is seeking an Infrastructure Engineer Lead to support the design, development, and maturation of Bank Managed External Public Cloud use cases across AWS and Microsoft Azure.

This role serves as a key partner to application delivery teams, helping translate business requirements and technical solutions into well-defined cloud use cases that are complete, accurate, and ready for governance review. The successful candidate will work closely with engineers, architects, cloud service teams, risk partners, and control practices to ensure cloud solutions align with enterprise standards, regulatory requirements, and approved cloud patterns.

Success in this role requires a combination of cloud engineering expertise, architectural thinking, process design, stakeholder engagement, and strong written communication skills. The candidate must be able to simplify complex cloud solutions, identify potential governance concerns early, and drive efficient progression through cloud approval processes.

Responsibilities:

• Serve as a Cloud Governance subject matter expert supporting development of Bank Managed External Public Cloud use cases across AWS and Azure

• Partner with application teams, architects, engineers, and business stakeholders to define, document, and mature cloud use cases from initial concept through governance approval

• Consult with requesting teams to ensure use cases clearly articulate architecture, data flows, technology components, operational processes, and control considerations prior to formal review

• Identify gaps, ambiguities, and potential approval obstacles early in the lifecycle to reduce review cycles and rework

• Collaborate with control practices, GIS, architecture, compliance, risk, and cloud service teams to understand evolving requirements and incorporate them into use case guidance and design patterns

• Develop and maintain reusable templates, reference architectures, implementation guidance, and playbooks that promote consistent and efficient cloud adoption

• Evaluate proposed AWS and Azure services and capabilities for alignment with enterprise cloud governance requirements, standards, and approved patterns

• Support the development of standard use case patterns that accelerate cloud adoption and reduce complexity for technology teams

• Drive continuous improvement of the cloud governance process through automation, workflow optimization, metrics, and stakeholder feedback

• Provide technical consultation and guidance on cloud-native architecture patterns, infrastructure design considerations, and operational readiness requirements

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions

• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes

• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption

• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards

• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Required Qualifications:

• 3+ years of experience in cloud engineering, cloud architecture, infrastructure engineering, technology consulting, or solution design

• Strong knowledge of AWS services and cloud architecture patterns

• Experience documenting technical solutions, architectures, and operational processes for review by risk, governance, architecture, or security organizations

• Experience consulting with application or platform teams to define requirements and develop implementation approaches

• Strong understanding of cloud infrastructure, networking, security, identity, resiliency, and operational concepts

• Experience developing technical standards, reference architectures, blueprints, or implementation guidance

• Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences

• Ability to influence outcomes across diverse stakeholder groups without direct authority

Desired Qualifications:

• Deep AWS experience, including experience evaluating and enabling new AWS services and capabilities

• Azure experience

• Experience with Microsoft Azure infrastructure and platform services

• Experience supporting Cloud Governance, Cloud Architecture, Platform Engineering, or Cloud Service Enablement functions

• Knowledge of Bank Managed External Public Cloud governance processes and cloud risk management practices

• Experience with observability platforms, telemetry solutions, and cloud monitoring frameworks

• Experience with policy-as-code, automated compliance controls, and cloud governance tooling

• Familiarity with multi-cloud strategies and enterprise cloud service enablement

• Experience working with infrastructure platforms supporting large-scale cloud migrations and cloud-native modernization efforts

Skills:

• Analytical Thinking

• Application Development

• Production Support

• Risk Management

• Solution Design

• Automation

• Business Acumen

• DevOps Practices

• Solution Delivery Process

• Stakeholder Management

• Adaptability

• Architecture

• Innovative Thinking

• Project Management

• Technical Strategy Development

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