Infrastructure Engineer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

The individual in this role is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. They are the primary contributor to the creation of infrastructure tools and their integration as an infrastructure service. The role facilitates deployment of technical solution by developing templates, playbooks and automation used during implementation. They consistently look for opportunities to improve the reliability and efficiency when implementing and maintaining infrastructure tools and/or services. This individual embraces a culture that drives innovation and continuous improvement.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develops software solutions to address manual and repeatable work or inefficient processes
• Conducts on-site evaluations of third-party products being considered for firm adoption
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Assist in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Conduct on-site evaluations of third-party products being considered for firm adoption
• Assist in evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develop software solutions to address manual and repeatable work or inefficient processes
• Assist Technical Analysts and Infrastructure Engineers by ensuring that technology solutions comply with enterprise system design and engineering standards
• Contribute to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Act as a consultant on a range of technologies where he or she is a subject matter expert
• Promote an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Required Qualifications:

• 5+ years of experience in platform, systems, or infrastructure engineering, with a strong focus on automation and integration
• Hands-on experience designing and delivering automated Windows or Linux Server OS provisioning for on‑prem or internal cloud environments
• Strong Windows or Linux Server administration expertise (OS configuration, patching, roles/features, networking, storage, and security)
• Proficiency in PowerShel, shell scripting and Python, with experience building maintainable automation tools and workflows
• Experience with automation and orchestration tools (e.g., Ansible or similar), and scripting with Python or equivalent
• Familiarity with Infrastructure as Code (IaC) concepts and CI/CD pipelines supporting automated builds, validation, and deployments
• Experience integrating provisioning workflows with platform services such as virtualization, networking, identity, monitoring, and configuration management systems
• Strong focus on testing and reliability, including automated integration/validation testing and troubleshooting of complex workflows

Desired Qualifications:

• Automation for large-scale cloud deployments
• VMware vRealize
• Linux scripting (bash/python)
• API development with tools like Swagger WebAPI

Skills:

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design
• Ansible
• Terraform
• MS Windows Server Maintenance

Shift:

Hours Per Week: