Helpdesk Specialist

Description

Job Title: Help Desk Specialist

Location: Schriever Space Force Base Colorado Springs, Colorado 

Full-time job with salary and benefits

Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)

Security Clearance: Secret

Requirements

Responsibilities:

• Provides  phone and in-person support to users in the areas of e-mail,  directories, standard Windows desktop applications, and applications  developed under this contract or predecessors. 
• Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. 

Skills:

• At least 3 years of experience.