Help Desk Technician

SAIC is seeking you, our latest Help Desk Technician on the Horizon Program to support the United States Space Force's Program Executive Office for Space Domain Aware and Combat Power portfolio in El Segundo, CA.  If you like computers, software testing, or just about anything information technology related in the Space and Ground systems field, then this could be the right job for you.

Fun stuff you will do on the job:

• Provide critical call center support for complex environments, operating systems, servers and workstations.
• Coordinates and performs complex software installations and upgrades to operating systems and layered software packages.
• Schedules, installations and upgrades in accordance with established IT policies and procedures.
• Monitors and reports issues to system owners to ensure optimum performance levels and system integrity while minimizing downtime. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.
• Assist system owners with hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

• Assist Tier 2 administrators with the development, implementation and promotion of standard operating procedures and schedules.

   

   

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.