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Help Desk Support (End User Support 1) 28823

HII's Mission Technologies division

Location
Onsite (Fairfax, Virginia)
Compensation
$44k/yr
Employment
Full-time
Level
Mid Level
Posted 1 week ago

About the role

HII's Mission Technologies division seeks a Help Desk Support Technician to provide Tier 1 and Tier 2 technical support for the US Postal Service. The role involves troubleshooting hardware, software, and network issues while managing incident tickets to ensure operational continuity.

Skills

Technical helpdesk support Hardware troubleshooting Software troubleshooting Network connectivity Incident management Data analysis Documentation Communication skills Team collaboration Customer service Log file analysis System configuration

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Life insurance
  • Paid time off
  • Paid holidays

Perks

  • Tuition reimbursement
  • Education scholarships
  • Employee discounts

Full job details