Help Desk Lead
CompQsoft, Inc.
- Location
- Onsite (Colorado Springs, CO)
- Employment
- Full-time
- Level
- Mid Level
About the Role
CompQsoft is a CMMI Level 3 certified IT services company supporting U.S. Federal Government agencies. The Help Desk Lead role provides technical support and supervises staff in troubleshooting hardware, software, and directory services.
Skills
Full job details
Description
Job Title: Help Desk Lead
Location: SSFB, Colorado Spring CO ( Communications Focal Point - SSFB )
Full-time job with salary and benefits
Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)
Security Clearance: Secret
Requirements
- Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
- Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
- Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.
- These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
How to Apply
Interested candidates may submit their updated resume to anand.r@didsolutions.net.
For additional career opportunities, please visit: CompQsoft Careers
About CompQsoft
CompQsoft Inc., established in 1997, is headquartered in Houston, Texas, with an office in Leesburg, Virginia. We deliver comprehensive solutions in Cybersecurity, Cloud, Infrastructure, Enterprise Applications, ERP, Business Intelligence, Application Development, E-Commerce, Infrastructure and Management Consulting.
CompQsoft is a CMMI Level 3 certified organization and maintains ISO 9001, ISO 27001, and ISO 20000 certifications. We are a growing technology company dedicated to delivering innovative solutions and exceptional service to our clients, with a strong focus on supporting U.S. Federal Government agencies and commercial clients.
Equal Employment Opportunity Statement
CompQsoft is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable federal, state, or local laws.
Learn more about our company, culture, and benefits at CompQsoft.