Gateway QA Engineer

Quality isn't the final step-it's part of everything we build.

SegPay is looking for an experienced Senior QA Engineer to join our Quality Assurance team and help ensure the reliability and quality of our products.

In this role, you'll develop comprehensive testing strategies, identify and troubleshoot issues, collaborate closely with developers, and help ensure our software performs as intended before reaching production. We're looking for someone who can dig into the details, think critically, and take ownership of quality from beginning to end.

If you're an experienced QA professional who enjoys finding problems before customers do, we'd love to hear from you.

What You'll Do

• Develop, document, and maintain functional test cases and testing artifacts

• Create comprehensive, well-structured test plans and test cases

• Develop and maintain test data, validation processes, harness scripts, and automated scripts

• Troubleshoot issues, analyze root causes, and collaborate with Development on resolutions

• Write clear, detailed, and accurate defect summaries

• Plan, prioritize, estimate, and coordinate quality-testing activities

• Help ensure quality standards are maintained across product lines

The position is responsible for QA across product lines and includes both hands-on testing and coordination of quality activities.

What We're Looking For

• Bachelor's degree or equivalent work experience

• 7+ years of Software Quality Assurance experience

• Experience creating clear, comprehensive test plans and test cases

• Hands-on black-box testing experience

• Experience working in an Agile/Scrum development environment

• Experience with backend database testing in a Microsoft SQL environment

• Experience validating stored procedures, jobs, and triggers

• QA experience within billing or e-commerce

• Strong knowledge of software QA methodologies, tools, and processes

The Kind of QA Engineer Who Thrives Here

You have an eye for details others might miss and aren't afraid to dig deeper when something doesn't look right.

You're organized, analytical, and comfortable managing multiple priorities in a fast-paced environment. You can communicate issues clearly to technical teams, work independently when needed, and collaborate effectively when solving complex problems.

Most importantly, you take ownership of quality and understand that great QA isn't simply about finding defects-it's about helping build better products.

Benefits & Perks

We believe great work should come with great benefits. Our benefits package includes:

• Health, Dental & Vision Insurance

• 401(k) with Company Matching

• Short-Term & Long-Term Disability Insurance

• Weekly Lunch Stipend

Ready to Put Quality First?

If you're an experienced QA professional who enjoys breaking things, solving problems, and helping development teams deliver better software, we want to hear from you.

Apply today and help us make sure quality is built into everything we deliver.