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Executive IT Support

MiniMed

Remote (USA-CA Northridge) Senior Level $72k - $108k/yr
Posted 3 weeks ago

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Life Insurance
  • Disability Leave
  • 401(k) Plan
  • Paid Time Off
  • Holidays

Skills

Hardware Support Software Support Windows Apple Mobile Devices Audio/Video Setup Troubleshooting Root Cause Analysis Data Discretion Customer Service Concierge Service

About the Role

We anticipate the application window for this opening will close on - 10 Apr 2026

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

We are seeking a highly motivated and detail-oriented Executive IT Support.

This individual will provideproactive, high-touch, concierge-level technical assistanceto C-suite senior leaders with a focus on seamless, personalized service, minimizing downtime, and anticipating needs beyond basic troubleshooting. 

This role requires you to work on-site at our Northridge, CA 5 days per week.

Responsibilities may include the following and other duties may be assigned.

  • Expert hardware/software support with Windows, Apple, Mobile Devices  

  • Determining audio and video requirements prior to events, such as Board meetings, Earnings Calls, and All Employee Meeting . 

  • Transporting, setting up and connecting all equipment for live events. 

  • Testing equipment to ensure everything is connect correctly and connectivity is confirmed with redundant connectivity 

  • Have experience troubleshooting hardware and software issues. 

  • Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue. 

  • Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple leaders at the same time. 

  • Support and educate the broader team by sharing knowledge, experiences, and insights. 

  • Handle sensitive data with discretion, and sometimes assisting with personal equipment. 

  • 30% travel, including some international travel.   Passport required. 

Must Have: Minimum Requirements

  • Requires advanced practical knowledge within a specific discipline typically gained through extensive work experience and/or education

  • Exposure to C-level leaders 

  • Requires minimum of 6 years of relevant experience

Nice to Have

  • Success hinges on exceptional technical skills, discretion, impeccable communication, and strong interpersonal abilities. 

  • Strong customer service experience.

  • Success hinges on exceptional technical skills, discretion, impeccable communication, and strong interpersonal abilities.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

Salary ranges for U.S (excl. PR) locations (USD):$72,400.00 - $108,600.00


 

This position is eligible for a short-term incentive called the Short Term Incentive (STI).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that ‘regular employees’ refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

MiniMed Benefits Overview

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.

 

Learn more about our business, and our mission here.

 

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

 

If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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