Desktop Support Technician

**this is a 6 month rolling contract that is onsite 5x a week in New London, CT**

Description

The ideal candidate will be eager to learn, energetic, and possess a go getter attitude. **Attitude and customer service are very important in this environment. They will be troubleshooting and closing tickets in Hospital setting and will be required for drug test and all medical compliance (flu, varicella, MMR, and tdap). (Need to be flexible if they are asked to go to another nearby location) Therefore they will need to provide white glove assistance to Doctors, Nurses, Managers, and Hospital staff.

The candidates will be required to deploy and support desktops, thin clients, workstations, and multi functional printers in clinical areas. Will also respond to customer requests to resolve their issues in person or remotely, via phone and email. Manage user accounts and permissions in AD. Experience required working with patch panels and resolving network issues such as IP conflicts, mapping network drives and printers.

Skills

Windows, Active Directory, PC Support, Desktop, Office, Desktop, Support

Additional Skills & Qualifications

Strong documentation and customer service skills.

Experience Level

Intermediate Level

This is a Contract position based out of New London, CT.

The pay range for this position is $17.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in New London,CT.

This position is anticipated to close on May 11, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.