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Desktop Support Specialist

Freeman Health System

Location
Onsite (1102 W 32nd Street Freeman Hospital West)
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the Role

Freeman Health System is seeking a Desktop Support Specialist to join their Information Technology team. This role provides essential technical support to end-users, ensuring the smooth operation of IT systems within a healthcare setting.

Skills

Technical Support Problem Solving End User Support Technical Documentation Troubleshooting IT Support

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement With Employer Match
  • Paid Time Off
  • Extended Sick Pay
  • Disability Pay

Perks

  • On the job training
  • Wellness program
  • Cash Bonus
  • Milestone payments
  • Learning Center Access
  • Payroll Deduction

Full job details


Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

About Us – Information Technology (IT)

  • Flexible scheduling. 

  • On the job training.

  • Gain exposure to new and advanced technology in the healthcare setting.

Schedule: Full-time

What You'll Do

Provides support to end users in a variety of areas. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems or issues to ensure a timely resolution. Relies upon instruction and pre-established guidelines to perform the functions of the job. Work under immediate supervision.

Requirements

  • Degree in IT related field or Trade School.
  • Current A+ certification or obtain within 120 days.
  • Comptia A+ or Google IT Support Professional Certification within 120 days of hire.
  • HP Self Maintainer Certification with 120 days.

Freeman Perks and Programs

  • For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
  • Health, vision, dental insurance
  • Retirement with employer match
  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation
  • Milestone payments with longevity of employment
  • Paid time off (PTO)
  • Extended Sick pay
  • Disability pay
  • Learning Center designated only for Freeman Family members
  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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