Desktop Support

Desktop Support Technician – 3-Month Contract

Are you a hands-on IT professional who thrives in fast-paced environments and loves solving problems? We’re looking for a Desktop Support Technician to join a dynamic team on a 3-month contract supporting end users across multiple locations.

This is a great opportunity to make an immediate impact, sharpen your technical skills, and work with a collaborative, service-oriented team.

What You’ll Do

• Provide end-user IT support via phone, email, chat, remote tools, and in-person
• Troubleshoot and resolve hardware, software, and system issues across desktops, laptops, mobile devices, and peripherals
• Support environments including Windows 10/11, MacOS, Office 365, Active Directory, and OneDrive
• Manage and resolve tickets through a ticketing system (ServiceNow experience preferred)
• Assist with imaging, encryption (BitLocker/McAfee), and workstation setup
• Support virtual collaboration tools like Microsoft Teams
• Ensure timely ticket updates, SLA adherence, and exceptional customer satisfaction
• Collaborate with team members and escalate complex issues when needed
• Identify opportunities to improve processes and user experience
• Travel locally between sites (mileage reimbursed)

What You Bring

• 3–5 years of desktop support experience in a corporate environment
• Strong troubleshooting skills across hardware, OS, and enterprise applications
• Experience with remote support tools (RDP, Bomgar, etc.)
• Familiarity with ServiceNow or similar ticketing systems
• Excellent communication and customer service skills
• Ability to multitask, adapt quickly, and work effectively in a team setting

Why This Role?

• Immediate, high-impact opportunity
• Gain experience in a large, enterprise-level IT environment
• Build your skills across a wide range of technologies
• Collaborative team culture with strong support

This is a Contract position based out of Tempe, AZ.

The pay range for this position is $25.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Tempe,AZ.

This position is anticipated to close on Jun 22, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.