Cloud Engineer III

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

At ACE, we rely on modern cloud technologies to deliver innovative solutions and exceptional experiences for students around the world. As a Cloud Engineer, you will play a critical role in designing, building, automating, and supporting our Microsoft Azure cloud environment. You are a skilled technology professional who is passionate about cloud infrastructure, automation, and continuous improvement.

In this role, you will help develop and maintain secure, scalable, and highly available cloud solutions while leveraging Infrastructure as Code (IaC), CI/CD pipelines, and automation to improve operational efficiency and accelerate service delivery. You will collaborate closely with infrastructure, security, and development teams to implement modern cloud practices and support strategic technology initiatives.

From the beginning, you will have the opportunity to lead cloud modernization efforts, drive automation initiatives, and influence the adoption of best practices across the organization. You'll be empowered to solve complex challenges, take ownership of critical systems, and contribute to the evolution of our cloud platform while continuing to grow your technical expertise.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary range for this position is $125,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Follows established processes as outlined by organization and leadership.
• Completes assigned duties based on daily business needs and individual skill set.
• Consistently produces a high volume of quality work.
• Capable, adapts as needed, to work under pressure and meet tight deadlines.
• Proven ability to work independently with limited supervision and with other department personnel.
• Must support and embrace the College’s Impact mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills.
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Must be collaborative in driving decisions and a team-player.
• Strong analytical and problem-solving skills with a high attention to detail.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.

Day to Day Responsibilities

In this role you will wear different hats, but your skills will be especially essential in the following areas:

• Design, deploy, configure, and maintain cloud infrastructure primarily within Microsoft Azure.
• Implement and manage Infrastructure as Code (IaC) solutions using tools such as Terraform, Bicep, ARM templates, or similar technologies.
• Develop, maintain, and optimize CI/CD pipelines to automate application and infrastructure deployments.
• Automate operational processes, provisioning tasks, system maintenance, and configuration management to improve reliability and efficiency.
• Monitor cloud resources, platform health, performance, and availability, proactively identifying and resolving issues.
• Manage Azure networking components including virtual networks, network security groups, firewalls, private endpoints, VPNs, and connectivity solutions.
• Implement and maintain cloud security controls, identity management, role-based access control (RBAC), and governance policies.
• Collaborate with development teams to support application deployment, release management, and cloud-native architecture initiatives.
• Develop and maintain monitoring, logging, alerting, and observability solutions using Azure Monitor, Log Analytics, Application Insights, and related tools.
• Support high availability, disaster recovery, backup, and business continuity strategies for cloud-hosted workloads.
• Perform cloud platform upgrades, patching, and lifecycle management activities while minimizing business disruption.
• Manage and optimize Azure resource utilization and cloud spending through capacity planning and cost management best practices.
• Troubleshoot infrastructure, networking, deployment, and performance issues across development, testing, and production environments.
• Establish and maintain cloud environment standards, guardrails, and governance frameworks to ensure compliance and operational consistency.
• Partner with security teams to remediate vulnerabilities and implement cloud security best practices.
• Maintain source control repositories, branching strategies, deployment workflows, and release automation processes.
• Evaluate emerging cloud technologies, Azure services, and automation tools to continuously improve the organization's cloud capabilities.
• Create and maintain technical documentation, architecture diagrams, operational procedures, and knowledge base articles.
• Participate in incident response, root cause analysis, and problem management activities to improve platform reliability and operational maturity.

Qualifications and Education Requirements

• Associate's or Bachelor's degree in Information Technology, Computer Science, Engineering, or a related technical field; equivalent combination of education and experience may be considered.
• Related professional certifications preferred, including Microsoft Certified: Azure Administrator Associate, Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Terraform Associate, or similar cloud and automation certifications.
• 3+ years of experience administering and supporting cloud infrastructure, with a focus on Microsoft Azure.
• Experience designing, implementing, and supporting cloud-based solutions in Azure, including compute, storage, networking, security, and identity services.
• Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, ARM templates, or equivalent automation frameworks.
• Experience developing, maintaining, and supporting CI/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, or similar platforms.
• Proficiency with scripting and automation technologies such as PowerShell, Azure CLI, Python, Bash, or comparable tools.
• Strong understanding of cloud networking concepts, including virtual networks, VPNs, load balancing, private endpoints, DNS, firewalls, and network security controls.
• Experience implementing and supporting cloud security best practices, including identity and access management (IAM), role-based access control (RBAC), conditional access, secrets management, and vulnerability remediation.
• Experience with monitoring, logging, and observability solutions such as Azure Monitor, Log Analytics, Application Insights, or similar platforms.
• Knowledge of source control and version management systems, including Git-based repositories.
• Familiarity with high availability, disaster recovery, backup, and business continuity planning within cloud environments.
• Understanding of cloud governance, compliance frameworks, cost management, and operational best practices.
• Experience troubleshooting complex infrastructure, deployment, networking, and application performance issues.
• Strong analytical, problem-solving, communication, and documentation skills.
• Experience working collaboratively with infrastructure, security, development, and business teams to deliver cloud-based solutions.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition since 2022 for being a USA Today Top Workplace. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:

• Medical, dental, & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability
• And more…

Physical Demands

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.

Commitment to Culture

At American College of Education, we’re all about building a one-of-a-kind, supportive community where everyone—students, faculty, and staff—can thrive. Guided by our mission and values, we focus on everything from innovative curriculum design to personalized instruction and student support to intentional planning, inclusive initiatives, and strategic resource allocation. We’re dedicated to creating an environment that celebrates freedom of expression, diversity of thought, open dialogue, and mutual respect. We believe in fostering a sense of belonging and wellness so that every member of our ACE family feels empowered, valued, and ready to reach their full potential. Together, we’re creating a vibrant, resilient, and connected learning community where everyone matters.

Additional Notes

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employees are increasingly integrating AI into their roles, demonstrating its potential to boost efficiency, accuracy, and productivity. By utilizing AI technologies, we can streamline processes, gain valuable insights from data, and automate routine tasks, which allows employees to concentrate on more strategic and creative aspects of their work. While AI is a beneficial tool in the workplace, if its use—such as ChatGPT, Grammarly, Copy.ai, etc.—accounts for more than 50% of any work assignments or job responsibilities, it will need to be reported to a direct leader.

Internet bandwidth speeds from an employee's remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual.

American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama.

ACE is an Equal Opportunity Employer.