Cloud Engineer (6851)

As an Cloud Engineer, you will support the implementation, maintenance and daily operation of secure, reliable cloud environments for our government clients. You will collaborate with senior engineers and cross-functional teams to configure cloud services, troubleshoot infrastructure issues, support cloud operations, and automate routine tasks while maintaining established security and compliance standards.

Work is 5 days onsite in a SCIF, Reston, VA. 

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

What you’ll do:

• Deploy, configure and maintain AWS cloud resources using established architecture, engineering standards and operating procedures.
• Monitor and manage the operations ticket queue, ensuring requests are acknowledged, prioritized, documented, and resolved within established service-level targets.
• Provide professional customer support by communicating clearly, gathering needed details, and providing timely status updates on requests and incidents.
• Troubleshoot and resolve routine cloud infrastructure, access, and service issues using established procedures and knowledge articles.
• Support incident response by identifying issues, escalating complex problems to senior engineers, documenting actions taken, and helping restore services quickly.
• Maintain accurate ticket records and contribute to operational documentation, including troubleshooting guides, recurring issue trends, and process improvements.
• Support the evaluation and implementation of cloud services, including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) solutions.
• Monitor cloud infrastructure and application performance using approved monitoring tools, including application performance monitoring (APM) software.
• Collaborate with application, infrastructure, and security teams to clarify technical requirements, implement changes, and improve performance, scalability, and cost efficiency.
• Develop and maintain scripts and infrastructure-as-code configurations to automate deployment, monitoring and routine cloud management tasks.
• Implement established cloud and network security controls using approved tools, and follow data protection, privacy, and cloud governance requirements.
• Use monitoring and audit tools to identify issues, collect compliance evidence, and support remediation activities.
• Contribute to risk assessments and architecture reviews by gathering technical information, documenting findings, and completing assigned engineering tasks.
• Stay current on relevant AWS services and cloud technologies and participate in team knowledge sharing.

What you’ll need to succeed:

• Minimum 2-4 years of experience as a Cloud Engineer with a strong emphasis on cloud-based solution design and architecture.
• Extensive experience building and leading AWS cloud infrastructure solutions at scale across multiple classification domains (IL5 to IL6+) simultaneously
• Extensive hands-on experience with leading cloud platforms such as AWS, Azure, or Google Cloud, including services such as EC2, S3, Lambda, EBS, etc.
• Expert-level skills in creating, managing, and hardening desktop OS images across multiple classification domains in the cloud using AMIs
• In-depth understanding of cloud architecture patterns, microservices, serverless computing, containers (Docker, Kubernetes), and related technologies.
• Expertise integrating with enterprise authentication and authorization systems.
• Strong background in infrastructure-as-code (IAC) using tools like Terraform, CloudFormation, or Ansible.
• Strong problem-solving and analytical abilities, with a track record of developing innovative solutions to challenging technical problems.
• In-depth understanding of cloud security best practices and experience implementing security controls in a cloud environment.
• Excellent scripting and programming skills (Python, Bash, etc.).
• Excellent communication skills, both verbal and written, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Active TS/SCI with CI poly
• Current certifications to meet 8140/8570 standards (e.g. Security+ or above)

SALARY RANGE: $150,000 - $185,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses