Cisco Network engineer
Cesna Recruitment
- Location
- Onsite (Taylor, Texas)
- Employment
- Full-time
- Level
- Mid Level
Posted 1 day ago
About the Role
Cesna Recruitment is seeking a Cisco Network Engineer to provide Tier 2 support for AMHS and SmartNet networks. The role involves monitoring equipment, troubleshooting incidents, and coordinating with technical teams to maintain network infrastructure stability.
Skills
Cisco Network Equipment
Network Troubleshooting
Data Center Operations
Hardware Maintenance
Incident Response
Technical Escalation
Preventive Maintenance
Inventory Management
BOM Preparation
SOP Development
KPI Reporting
Network Upgrades
RMA Management
Cross-functional Coordination
Benefits
- Health Insurance
- 401k
- Paid Time Off
- Sick Days
Perks
- End Year Bonus
Full job details
Job Summary
Provide Tier 2 support for the AMHS network with secondary responsibilities supporting SmartNetData Intelligence network hardware and software management.
Key Responsibilities
- Monitor and maintain Cisco network equipment in the Data Center, MCP Room, and Fab.
- Respond to escalated network incidents, troubleshoot failures, replace faulty switches, and perform post-recovery monitoring.
- Coordinate with Cisco SmartNet support for technical escalations and RMA replacements.
- Conduct preventive maintenance and review network equipment OS versions and upgrade recommendations.
- Maintain accurate inventory and replacement records for switches, SFPs, power supplies, and cables.
- Support end-of-life equipment planning, BOM preparation, hardware purchasing, and quotation reviews.
- Review network change requests, installation plans, and release schedules.
- Participate in project planning, technical reviews, and cross-functional coordination.
- Prepare and update SOPs, inspection checklists, 8D incident reports, and KPI reports.
- Collaborate with SAS AMHS and Network teams, Daifuku, and relevant Samsung Korea teams to improve and standardize operations.
Qualifications
- Experience with general networking technologies and concepts.
- Willingness to participate in technical training and continuously develop job-related knowledge.
Work Schedule
- On-site, first-shift assignment.
- Rotational after-hours support, including weekends and holidays.
- On-site attendance required for after-hours RMA work.
Comprehensive health insurance, 401K, PTO, Sick days, End year bonus